Privacy Policy

Effective Date: January 6, 2025

At ZYDA SOPIC, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in other ways. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with our website or services. This may include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment information when you make a purchase or contact us.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and the duration of your visit.
  • Cookies and Tracking Technologies: We may use cookies to enhance your browsing experience, track usage patterns, and store preferences. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: To process transactions, fulfill orders, and improve the user experience on our website.
  • To Communicate With You: To send order confirmations, customer service inquiries, promotions, newsletters, and other marketing communications, if you have opted in.
  • To Ensure the Security of Our Website: To protect against fraud and unauthorized access.
  • Legal and Regulatory Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, firewalls, and secure servers. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) to assist with business operations.
  • Legal Compliance: If required by law or in response to legal processes, we may disclose your information to authorities or other entities.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by contacting us.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can opt-out by following the instructions in the email or by contacting us directly.
  • Request Deletion of Your Data: You may request that we delete your personal information, subject to legal and contractual obligations.
  • Cookies: You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website, and the “Effective Date” will be revised accordingly. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: info@zydasopic.com
  • Phone: (303) 926-0570
  • Address: 730 Pine Needle Ln, Louisville, Colorado 80027, USA