Payment Policy

Effective Date: January 6, 2025

At ZYDA SOPIC, we strive to make your shopping experience as smooth and secure as possible. Below, you will find details regarding the payment methods we accept and our payment processing procedures.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on our website:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards: Visa, MasterCard
• PayPal: PayPal accounts and PayPal-supported methods
• Other Payment Options: We may offer other secure payment options, which will be available at checkout.

2. Payment Authorization

• Authorization Process: By providing your payment information, you authorize ZYDA SOPIC to process your payment for the total amount of your order, including any applicable taxes, shipping fees, and discounts.
• Payment Confirmation: Your order will be processed only after we receive your payment. If there is an issue with payment authorization, we will notify you promptly, and your order may be delayed or canceled.

3. Payment Security

• Secure Transactions: ZYDA SOPIC uses secure encryption technology to protect your payment details during transactions. We follow industry standards to safeguard your financial information, and we work with trusted payment processors to ensure a secure checkout experience.
• Fraud Prevention: We take security seriously and may perform additional checks to verify payment information. If there are any discrepancies or concerns with your order or payment, we will contact you for further verification.

4. Pricing and Taxes

• Pricing: All prices listed on our website are in U.S. dollars and are subject to change without notice. The final price of your order, including applicable shipping fees and taxes, will be shown at checkout before you confirm payment.
• Sales Tax: Sales tax will be applied to your order based on the applicable tax laws in the state or region to which your order is being shipped. The applicable tax will be calculated and displayed during checkout.

5. Currency

• Currency: All transactions on our website are processed in U.S. dollars (USD). If you are shopping from outside the United States, your payment may be converted to your local currency by your bank or payment processor. Exchange rate fees may apply depending on your payment method.

6. Order Cancellations and Refunds

• Order Cancellations: If you need to cancel an order, please contact us immediately at info@zydasopic.com or (303) 926-0570. If your order has already been processed and shipped, you may need to follow our Refund and Returns Policy for return and refund procedures.
• Refunds: Refunds will be processed to the original payment method. Refunds may take up to 7-10 business days to appear on your statement, depending on your bank or payment processor.

7. Payment Disputes

• Dispute Resolution: If you encounter any issues or disputes regarding your payment, please contact us immediately at info@zydasopic.com or (303) 926-0570. We will work with you to resolve the issue as quickly as possible. If a payment dispute is initiated through your bank or payment provider, we may require additional information to resolve the situation.

8. Promotional Discounts and Coupons

• Discount Codes: If you are using a promotional code, coupon, or discount during checkout, please ensure that the code is entered correctly. Discount codes may be subject to terms and conditions, such as expiration dates or product exclusions.
• Stacking Discounts: Discounts or promotional offers cannot be combined with other discounts unless specifically stated during the checkout process.

9. Payment Failure

• Failed Payment: If your payment fails for any reason (e.g., insufficient funds, expired credit card), your order will not be processed. You will be notified immediately, and you may be asked to update your payment information to complete the transaction.
• Outstanding Payments: If you have an outstanding balance or unpaid invoice, we reserve the right to cancel or delay your order until the payment is successfully processed.

10. Contact Us

If you have any questions about our payment policies or need assistance with payment processing, please reach out to us:

• Email: info@zydasopic.com
• Phone: (303) 926-0570
• Address: 730 Pine Needle Ln, Louisville, Colorado 80027, USA

This Payment Policy covers all key aspects of your payment process, including the methods accepted, pricing, taxes, and refunds. It provides clarity to your customers on how payments are handled and protects your business from payment-related issues.

Let me know if you need further adjustments or additions to this policy!